Shopping Help

The KB Cycles shop is intended to be easy to use, informative and offer an excellent shopping experience. This page is here to help with using the shopping aspects of the website. Should you have any queries about this site that are not covered on this page, please contact info@kbcycles.com .

Bargains and Special Offers
KB Cycles always has bargains and special offers available. These can be reached either by clicking "Shop Online" in the main menu and then choosing the "Special Offers" department from the left, or from the homepage by choosing "view all bargains" on the "Top Daily Bargains" panel.

Browsing for products
The KB Cycles online store is broken down into departments and subdepartments. For example, if you are searching for a new tyre for a road bike, you would go to the "Wheels and Tyres" department, and then into the "Tyres (Road)" subdepartment. This would list all the road tyres available from KB Cycles.

Searching for products
If you wish to search through the website via brand or keyword, click on the "Search" panel to the left above the categories, enter your search words in the field and click "Go". A list of relevent results will be displayed, ordered by price descending.

Bargains and Special Offers
KB Cycles always has bargains and special offers available. These can be reached either by clicking "Shop Online" in the main menu and then choosing the "Special Offers" department from the left, or from the homepage by choosing "view all bargains" on the "Top Daily Bargains" panel.

Adding a product to your basket
Upon finding a product you wish to purchasing, choose any options that may be required via the dropdown menu underneath the price (e.g. colour, size) and then click "buy" button underneath. If you do not make a choice where required, you will be alerted. Upon clicking "buy", you are sent to the basket page, which confirms you have added the product. To return to the product listings, click "continue shopping".

Viewing your basket, removing products from your basket and changing quantities in your basket
To view your basket at any time, click the "view basket" link at the top of the screen. The page that loads displays all the items in your basket. Each item is listed with the following details (from left to right):

Item title
List price (RRP)
KB Cycles price (what YOU pay)
QTY box
Refresh button (blue circle with two arrows inside)
Total for that item
Delete button (blue circle with an "X" in it)

To change the quantity of the item, change the number in the QTY box and click the refresh button. To remove an item, click the delete button to the right of the item.

Checkout
Once you are happy with the contents of your order, you can proceed to the checkout pages in one of the following ways:

If you are on the basket page, click the "Proceed to checkout" button at the bottom right of the page
Anywhere on the site, click the "go to secure checkout" link at the top of the page.



∧ Return to top of page